Finding our Newsletters ⚒️

A quick note from the SHS team — especially if you read us in Gmail.

Sometimes Gmail files newsletters into other tabs like Promotions or Updates. If you’d rather see SHS Employee Bulletins in Primary, you can fix it in about 10 seconds:

QUICK: star, drag + confirm:

• Open Gmail on desktop and find a recent SHS Bulletin email (even if it’s in Promotions or Updates).• Click the little star icon next to our sender name.• Drag the email into the Primary tab.• If Gmail asks if you want to do this for future messages from us, click Yes.

Why bother? SHS Employee Bulletin is meant to be quick, useful, and easy to scan — but that only works if it actually shows up where you’ll notice it.

If you run into trouble or want help, just reply to this email.

Take care,

The SHS Team

April’s focus is Joy & Positivity 🌷

We’re launching our Annual Professional Development Training this month with a new, ongoing rotation. Each month, a small group of caregivers will be assigned training so everyone can complete the annual 2-course requirement with time and support.

If you receive a training notice, it means it’s your turn in the rotation.

Courses:
• Assisting with Personal Care Through ADLs
• Introduction to Dementia Care

Details:
• 100% online
• 2 total hours
• Complete within 4 weeks

Thank you for continuing to grow your skills and bring excellence to the care you provide every day.

Danna and Nora

Friday is the day...

The Challenge

One of the realities of home care is that caregivers work one-on-one with clients across our community. That independence is part of what makes this work special. But it can also make it harder to feel connected to the rest of the team. We want every caregiver to feel supported, encouraged, and recognized for the work they do.

Introducing CoachUp Care

That’s why we’re launching something new called CoachUp Care. CoachUp Care is our new culture framework designed to keep our caregivers connected to our mission, our team, and to each other.

Through CoachUp Care, we’ll be sharing:

• stories of meaningful caregiving moments
• encouragement and practical tips
• caregiver recognition
• opportunities to celebrate the incredible work happening in our community every day

Why It Matters

Caregiving is not just a job. It’s a calling to serve others with compassion, patience, and dignity. Every visit you make is a chance to make someone’s day brighter, safer, and more comfortable.CoachUp Care helps us celebrate those moments and remind each other why this work matters.

What to Expect

Friday you’ll receive your invitation to download the app and get started exploring. Over the coming months you’ll start seeing:

• caregiver spotlights
• recognition awards
• care tips and encouragement
• opportunities to share your caregiving stories

ENJOY

We are incredibly grateful for the work you do every day. Thank you for the compassion you bring to your clients and their families. Even though caregiving often happens one home at a time…

Annual Updates 2026

Working together on the Care Plan

It’s time for our annual effort to make sure all Client Care Plans and emergency contacts are current in our system. We are committed to caregivers being fully informed before they go in to care for a senior, however, the care a senior needs often changes quickly. While caregivers are asked to always inform the office of changes, occassionally the updates get behind. Annually we make an special effort to review the plans for every senior.

Over the next 2 weeks, please review all of your Client Care Plans and emergency contacts to confirm they are current.

To View the Care Goals

•Select Shift > Care Plan > Care Needs > Care Goals

To View the Emergency Contacts

Select Menu > Client > Contact Icon

Send Updates to the Office

You can text the office at 616-234-0190 if there are only a few changes. Larger record changes should be emailed to info@managedseniorcare.com. Make sure to only use your client’s initial and last name in any text or email.

Thank you for your help.