Important Update: Digital Care-Log Packets
Throughout the month of September, some caregivers will be receiving a new message from us! We’re making an important change to gathering our care-log packets that have missing signatures from past shifts. These care-logs will be sent to you digitally, rather then receiving large packets in the mail. This will help us stay organized, reduce paper use, and make it easier for everyone to submit records on time.
As part of this transition, we will now be asking the caregivers to use these digital packets to collect and turn in any past care-logs. We will do so by sending a message to the appropriate caregiver or the carevier who provides the most service, followed by an email that will contain the PDF you will have your clients sign. The signature box will be at the bottom of the document, and will require the client to type in their name and initials. Once your signature is added, and the clients signatures are collected you may completed the document as guided. Once finished, the document will automatically return to our office for us to submit. It’s very important that these are completed and returned promptly.
There will be a small amount of clients that will require us to have caregivers use the former paper packet system. If that clients ends up being one of yours, we will inform you.
Please know that if care-logs are left unsubmitted, it creates extra work for our team and may result in added steps or consequences down the road. By turning everything in now, you’re helping us keep the process smooth and ensuring our clients records are accurate and up to date.
We appreciate your cooperation and your continued commitment to providing excellent care. Together, we can make this new system a success — and save everyone a lot of extra work in the long run.